Recruitment of Service Desk Administrator at Wipro

Windows Reseller Hosting

Wipro Solutions Ltd

Administrator_Wipro_jobsnippers_in

Candidate Profile:

Post of Service Desk Administrator

Qualification:

Candidate should possess any Graduate from any recognized university or institution

Experience: 0-1 Year

Job Description:

1) Key skills required for the job are: TIS Service Desk(Mandatory) As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures.
2) Handle first-level incident / problem determination and resolution on a 24×7 basis Service incidents and queries within the agreed service levels.
3) Timely escalation of incidents to higher levels when required. Log file monitoring for errors. Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures.
4) Follow quality / security process defined for the engagement Minimum work experience:0 – 1 Years

Roles & Responsibilities:

1) As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures.
2) Handle first-level incident / problem determination and resolution on a 24×7 basis Service incidents and queries within the agreed service levels.
3) Timely escalation of incidents to higher levels when required. Log file monitoring for errors. Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requestsbased on Standard Operating Procedures.
4) Follow quality / security process defined for the engagement

 

How to Apply:

1) Online mode of application.

2) Interested candidates who are eligible can apply for this position online soon before the link expires

Link Address: Click here